Built for owner-operator HVAC, plumbing & electrical shops

Never lose another job to voicemail.

When the dispatcher is on a call, Bellwright texts the homeowner in 8 seconds, qualifies the job in plain English, and books the ticket before you wipe the grease off your hands.

Set up the text-back

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Avg ticket recovered
$340 avg
First reply
< 8 sec
Setup to live
~1 week

How a missed call gets booked

Three steps. Eight seconds. One job on the board.

  1. 01

    Missed call comes in.

  2. 02

    Bellwright texts the caller back and qualifies urgency, address, and problem.

  3. 03

    Job books into your calendar.

The math most shops are losing

Twenty-eight percent of inbound calls never get dialed back.

ARC/UW surveys put shop voicemail abandonment between 20% and 30% — and the calls that do get called back are mostly the ones who didn’t really need you. The after-hours job, the Sunday furnace out, the Saturday sewer backup: those are the calls you lose because reply time went from five minutes to sixty, and by then the homeowner found the next result on Google.

Bellwright texts the caller the second the line drops to voicemail. The thread never pretends to be you when it isn’t — but it keeps the conversation alive long enough for the homeowner to book the emergency ticket instead of scrolling past.

What the caller sees

A real conversation. No bot tree. No fake urgency.

Every message is generated live from what the caller wrote — same language a person would use, same questions a dispatcher would ask. Caller wants a human? They say "call me" and they get a human.

  • One question at a time. Never asks three things at once.
  • Honest about being AI. Doesn’t pretend to be the owner’s wife.
  • Stops on request. "Stop texting" ends the thread cleanly.
SMS — [Company Name]
9:14 PM · Sunday

    Plugs into what you already run

    Bellwright sits inside the ServiceTitan ecosystem. It doesn’t compete with it.

    Your scheduling, dispatching, price book, customer history, and reporting stay where they are. Bellwright is the front door the missed call used to slam shut on — and it writes back clean.

    Native two-way sync

    ServiceTitan

    Reads your existing customers, matches the caller, pushes the booked job onto the tech’s calendar with the right price book and dispatch board.

    Sync round-trips / week

    142

    Calendar writes, customer matches, and status updates for an average 4-tech shop.

    Pricing

    Three plans. No setup fee. Cancel anytime.

    One line item on the P&L. Pays back on the first recovered ticket.

    Solo

    $300/mo

    SMS text-back and call qualification. Booking stays manual.

    • SMS text-back to missed callers (within seconds of voicemail)
    • Live call qualification (urgency, address, problem)
    • After-hours text coverage on the trunks you point at Bellwright
    • Daily summary email
    Start with Solo
    Most shops pick this

    Standard

    $500/mo

    Everything in Solo, plus the calendar write-back.

    • Everything in Solo
    • Direct calendar booking — caller self-books from the text thread
    • Single location on one bill
    • End-of-day call recap email

    Adds over the tier below

    • Direct calendar booking (no manual handoff)
    • Single location on one bill
    Start with Standard

    Multi

    $800/mo

    Everything in Standard, plus after-hours routing and multi-tech dispatch.

    • Everything in Standard
    • After-hours routing rules — page the right tech, not just any tech
    • Multi-tech dispatch — split jobs across the crew
    • Up to 3 locations on one bill

    Adds over the tier below

    • After-hours routing rules
    • Multi-tech dispatch
    Start with Multi

    Per location per month, billed monthly. Questions? Write bellwright-lsbmht@polsia.app.

    Common questions

    What trade owners ask first.

    Anything else, write to bellwright-lsbmht@polsia.app.

    Three plans. No setup fee. Cancel anytime.

    Set up the text-back tonight.

    One number-port conversation and one calendar sync. Most shops are live in a week and booking recovered jobs before the weekend.

    Set up the text-back

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    Privacy: Bellwright stores transcribed SMS threads and after-hours call metadata for the contracted retention window; everything else lives in your scheduling system. Questions go to bellwright-lsbmht@polsia.app.